playstation network failed when testing internet connection

PLAYSTATION NETWORK FAILED WHEN TESTING INTERNET CONNECTION SOFTWARE

If you’re having security concerns with your account, such a compromised account or suspicious behavior, logging out of the account can assist. The issue can be caused by a temporary problem with your account that can be resolved by logging out and back in.

PLAYSTATION NETWORK FAILED WHEN TESTING INTERNET CONNECTION SOFTWARE

You can sometimes fix software bugs that are giving you trouble by logging out of your account and then back in again. It can help to refresh the network connection, which is necessary to access the PSN account. Logging out of your PSN account and logging back in afterwards can remove any faulty data or saved login information that may be the source of the issue. There are a number of situations in which logging out of your PlayStation Network (PSN) account and then back in again will assist fix the PS Store “Something Went Wrong” error.

It’s possible that a bug or glitch is to blame, in which case a restart should do the trick. Some PS Store error message in the system software can sometimes be fixed by just restarting the console. Then, unplug the power cable of the console from the outlet for 20 seconds before reconnecting everything. To do that, just press and hold the console’s power button for a few seconds until the white light stops blinking and the console powers off. If you’re having trouble connecting to the PlayStation Store, restarting your network connection by restarting the console first may help. Sometimes, error-causing temporary files or data can be deleted by restarting the console.

Restarting your PS4 or PS5 console can result to a lot of positive things. Fix #1: Restart your PlayStation console.

Playstation network failed when testing internet connection